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We do not refund original shipping charges for goods that are refused for delivery at customs. Be aware that most carriers will hold a shipment for 5 days after arrival in your country before they return it to the sender. Please do not refuse a shipment or ignore requests from carriers regarding duty and/or tax liability charges. 
This phone number will be listed on the commercial invoice so customs can reach you to clear your order.
Provide us with a phone number where you can be reached by customs when your product arrives. To avoid a delay in receiving your order from customs, consider the following: Please contact your local customs office for information. Customs policies vary greatly among countries. Additional charges are the responsibility of the recipient because we have no control over these government-imposed charges and cannot determine what they may be. The recipient of an international shipment may be subject to customs brokerage fees, import duties, and taxes after the shipment reaches the destination country. Using your craft needle or a crochet hook, poke the strings through the outside of the scarf into the inside. Tie a knot, then a bow, then knot the bow. There may be color variances from one dye lot to another, so please order all of your wallpaper at once. Using the strings of the pompom to attach to the scarf, thread them through your craft needle and weave them through the cast on edge. 
As much as we try to ensure the accuracy of our product images, color variances from one monitor to the next do occur and the color you see on your computer screen may vary from the actual color of the product - we will not accept returns or exchanges because of color variances from your monitor to the actual product. We highly recommend ordering a sample before placing your order. Please refer to our Frequently Asked Questions page for more information regarding our store policies. The bears’ ears are crocheted and attached to the pompom’s central tie with long yarn tails. Row 1 Tr in fourth ch from hook (skipped 3ch counts as tr), (2dtr, tr, ch3, ss) in same ch, ch3, leaving rem 2 ch unworked.
By checking the "I Agree" box, you acknowledge that The Pattern Collective is not responsible for calculating roll quantities and does not accept returns or exchanges. Using 4mm hook and brown yarn, ch6, leaving a long starting tail.
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